All the questions we hear most.

Most custom pieces are crafted and delivered within 7-14 days from the time your order is confirmed.

None — a single armchair or a full villa fit-out, the workshop treats both the same. Lead times scale with order size; bulk orders may also unlock trade pricing (see the partner programme).

Visa, Mastercard, Apple Pay, Google Pay, and 4-instalment interest-free via Tabby.

Get in touch with the team to find out if they have started your order. Once it is in production, we usually don't accept cancellations.

Yes. Length, depth, height, seat height, arm style, leg style — almost everything is open. Use the "Customise & order online" link on each product page, or WhatsApp us with a measurement and a brief.

Yes. We deliver to all seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Delivery is free on qualifying orders, and we'll confirm your delivery window once your piece is ready.

A two-person crew unwraps the piece in your room, assembles it on the spot, positions it where you want, removes all packaging, and answers any care questions before leaving. No flat-pack assembly required.

To KSA, Qatar, Oman, Kuwait and Bahrain on a case-by-case basis — usually for trade projects and full villa orders. WhatsApp the team with your address and we'll quote the logistics specifically.

Please check all dimensions of your order and your service lift in your building or the door of your villa before placing an order. It is the customer's responsibility to confirm everything will fit before production starts.

Every Nader piece is backed by a 5-year structural warranty covering the internal frame, joinery, and springs. Fabric, stains and customer-caused damage are not covered. Full details on the warranty page.

Your satisfaction is everything to us. If there's an issue with your order, a manufacturing defect or anything that isn't right, contact us within 7 days of delivery and we'll make it right. No runaround, no hassle.

Each fabric family (velvet, leather, bouclé, cotton) and finish (wood, stone) has its own care routine. Read the full care guide for details, or WhatsApp us with a specific question.

Tens of thousands. The popular colours and materials are listed on our website, but we work with a much broader library. If you'd like to browse the full range, visit our showroom in person, or message us if you have something specific in mind and we'll see what we can source.

Tell us how the piece will be used and where it will live. A family living room, a quiet study, a sun-facing room, a kids' den, a formal dining setup, all suit different fabrics. Our team will help guide you to the right options for your space.

Yes. Visit our Sharjah showroom to see, touch, and compare materials in person, in the light they'll live in. WhatsApp us to let us know you're coming so the team can have your shortlist ready when you arrive.

Yes — three programmes in fact. Content creator (10% off / 5% commission), interior designer with trade licence (10% off / 7–15% commission, tiered), and showroom + wholesale (up to 25% trade discount, bespoke terms).

An active UAE trade licence (or equivalent professional credentials for studios outside the UAE) and a portfolio link. Approval typically takes 24–48 hours.