Warranty Policy
5 Year Warranty
Nader* 5-Year Warranty*
At Nader * we are committed to providing high-quality furniture designed to enhance the comfort and style of your home. We stand by the craftsmanship of our products and offer a limited 5-year warranty on all sofas purchased from us, effective from the date of delivery.
What Is Covered:
This limited warranty covers internal structural issues specifically related to the frame or foam of your sofa. If, within five years of purchase, you experience problems with the internal structure of your sofa due to manufacturing defects, Nader* will repair or replace the defective parts at no cost to you.
What Is Not Covered:
This warranty does *not* cover the following:
- *Flooding:* Any damage caused by water or flooding.
- Fabric Stains and Damage:* Any damage to the fabric, including stains, tears, or fading.
- *House Fires:* Any damage resulting from house fires or other external causes.
- *External Damage:* Any damage resulting from misuse, accidents, or external factors beyond our control.
- *Self-Inflicted Damage:* Any damage caused by improper use, such as jumping on the sofa, dragging it, or using it in a manner not intended for a sofa.
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Additional Terms:
- This warranty is valid only for the original purchaser and is non-transferable.
- Proof of purchase is required to make any claims under this warranty.
- Nader*Â reserves the right to determine whether the issue is covered under the terms of this warranty.
- If the product or the covered components are no longer available, Nader* reserves the right to replace the defective product or part with a similar item of equal or greater value.
How to Make a Claim:
To make a warranty claim, please contact our customer service team at info@nader.ae with your proof of purchase and a detailed description of the issue. We will work with you to resolve the problem as quickly as possible.
